Refund policy

We understand that at times customers change their mind about certain products or due to unforseen circumstances may need to return or exchange an item. Unleashed Wheels will be more than happy to assist in returning or exchanging your merchandise within 30 days of delivery. For purchase made within a holiday period, November 1st through Dec 31st, the return exchange period is extended to 45 days. Our goal at Unleashed Wheels is to make the purchase process as simple as possible but also make the return and exchange process just as simple. The following rules apply for all returns and exchanges.

- Damaged During Shipping: If you receive wheels that have been damaged in transit to customers destination Unleashed Wheels will cover all expenses and assure exchange is processed in a timely manner to avoid any downtown and reduce the inconvenience of our customers, exchange process is as follows for products damaged during shipping.

1. Document all damages immediately after receiving product

- Take a picture of the box and all of its contents, PLEASE DO NOT DISCARD OF ANY BOXES OR CONTENTS INSIDE THE BOX

- Open the product, inspect the product and take pictures of all damages

- Contact our sales team and e-mail all pictures to "Sales@UnleashedWheels.com" Subject: Damaged During Shipping: Order Number:"1234"

- Sales team will send a Label and schedule a pick up 

- Once damage package is picked up and scanned replacement product will be shipped

-. Returns and Exchanges: Wheel must NOT be mounted. Wheels that have been mounted will NOT be returned, please check the following prior to mounting:

1. Please check fitment prior to mounting

2. Wheel Finish: When purchasing replacement wheels please keep in mind that wheel finish will slightly vary on products with different manufacturing dates, it is common for certain finishes to be darker than others although the wheel color code is exactly the same, it is highly recommended for customers to purchase all 4 wheels together than purchasing one at a time.

3.  Wheel Blemishes: The manufacturing process of wheels has a direct result in the quality of the finish product, therefore Gravity Cast Wheels will have more blemishes then a higher quality wheel such as low pressure cast. Wheels with blemishes can be exchanged under the manufacturers warranty if the blemishes are severe and do not meet the quality requirements from the manufacturer. The warranty exchange for blemishes must be approved by the manufacturer as a warranty claim.  If you have any questions regarding the manufacturing process of wheels please contact one of our wheel specialist.

In low-pressure casting the method in which the metal is forced into the mold is the main difference/advantage over gravity casting and is absolutely controlled. It results in a low turbulence or turbulence-free mold filling with little to no corrosion. The molten metal in the furnace is in a closed container under protected atmosphere. Because of this the metal absorbs less hydrogen and any other impurities as well as the oxide formation being greatly reduced. As opposed to gravity casting, the metal surface is not interrupted constantly since it is been forced from under the metal surface. What you get is a very clean quality metal. This is the greatest advantage against Gravity Casting.

The advantages of low pressure die casting process include:
- higher yield achievable
- reduction of machining costs
- excellent control of process parameters
- good metallurgical quality
- leads to an optimal use of the aluminum
- excellent mechanical and technological properties of the castings
- Low porosity rate
- Denser material which results in a lighter wheel to be able to achieve the required load rating
- Low process variations 

Gravity cast wheels have a high porosity rate, high absorption of impurities, less dense material which results in a heavier wheel to be able to achieve the required load rating and very high process variations which leads to more defective units.

The main advantage of low-pressure casting is a clean metal and a nearly controlled manufacturing process. When you have a process under control you can nearly eliminate all sources of variations that lead to defective products. All of these equal to an overall higher quality product, a stronger and lighter wheel of much better mechanical properties and less defective PPM which results in wheels that are harder to bend, are not out of round (no balancing issues) and are significantly less prone to crack issues.

4. Wheel and tire packages are not refundable

5. Custom Orders are not refundable (Ex. Custom Powder Coat, Wheel Re-Drill, Blank Wheel)

6. Accessories must be in new condition with original packaging

7. Tires must be  brand new and cannot be driven on

8. Suspensions kits that have been installed are not returnable, any manufacturer defects will be covered under the manufacturers warranty process

- Shipping and Re-Stocking Fee

1. Returns must be approved by Unleashed Wheels by submitting RMA, Click here to obtain RMA form. List of fee's are as follows:

- Shipping to the customer is non-refundable: $120 - One way

- Return shipping must be paid by customer, please contact our Sales Team for return shipping address, address will vary based on wheels purchased

- Re-Stocking fee of 20% will apply for returns

- For orders being cancelled when product is in transit, customer will be responsible for shipping both ways, please keep in mind that an additional fee of $35.00 will apply for any rejected packages on top of return shipping cost and cost of shipping to the customer, it is best to accept the package, inspect the package and contact our sales team to document any damages during transit to customers destination.

- Customer is responsible for damages for all returns. When returning wheels please purchase extra protection and/or insurance to assure wheels are not damaged in transit, Unleashed Wheels reserves the right to reject packages that have been damaged and/or returns not approved by RMA.